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Frequently Asked Questions

Do I need to register before making a purchase?

Account registration is not required to complete your purchase. However, registering for an account allows for saved order history and convenient checkout on subsequent orders.

Is it safe to use my credit card on your site?

Yes! We take your card security seriously and you can rest easy knowing our site is very safe, secure, and PCI compliant when entering payment information on our site or through PayPal.

Is it too late to cancel my order?

You may cancel your order only if the order has not been fulfilled and shipped. Once orders are fulfilled and shipped, our Return Policy will apply. Verify fulfillment status by logging into your account or email us at info@gildedonline.com with your order number to inquire about cancelling an order.

What payment methods do you accept?

Gilded securely accepts PayPal payments and all major credit cards-Visa, MasterCard, American Express, and Discover.

Will sales tax be added to my order?

Gilded is only required to collect sales tax on orders placed within the state of Georgia. We do not charge sales tax on orders placed outside of Georgia.

What if my question isn’t answered here?

Feel free to Contact Us or email your question to info@gildedonline.com. We’ll be sure to respond within 48 hours.