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Shipping & Returns

SHIPPING

All items ship from Atlanta, Georgia via USPS within 1-3 days of placing an order. Expect your items to arrive within 7-10 business days. Shipping times may vary and we cannot guarantee a specific time of delivery. You may track your order at anytime once it ships and we email a tracking number to you. Please ensure shipping addresses are entered accurately, as the customer is responsible for reshipping fees due to incorrect address information.

DOMESTIC ORDERS

Purchase Price           Shipping Rate

$0-24.99                                   $5.95

$25.00-$49.99                          $7.95

$50.00-$74.99                          $9.95

$75.00+                                      Free

Please email Info@GildedOnline.com for expedited and international shipping quotes before placing your order.

RETURNS

Not your cup of tea? If you are unhappy with your purchase, you may return unused items with all original packaging for store credit only within 7 days of package delivery. The customer is responsible for return shipping charges. Returned items will be inspected and must be free of damage before store credits are issued. 

All sale items are final sale. This does not include purchases made via sales promotions. Only items listed in the Sale category are final sale.

We personally inspect all items to be sure they arrive to you in perfect condition. In the unlikely event your items are damaged during shipping, please notify us at Info@GildedOnline.com within 48 hours of package delivery. We’ll be happy to replace your items. Please note we may ask for photos of the damage.

Holiday Return Policy: Orders placed during our holiday shopping season, November 20 through December 20, may be returned for store credit only by January 4, 2018. Unused items must be in original packaging. The customer is responsible for return shipping charges. Returned items will be inspected and must be free of damage before store credits are issued.

Please mail all returned items to: Gilded, LLC, P.O. Box 769055, Roswell, GA 30076.